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Corporate responsibility As a long-established practice, we are very much part of the community in which we work and we take very seriously our responsibility to make a positive impact on that community and the environment. This page is designed to give an overview of our approach to corporate responsibility. Ethical issues As a member firm of the Institute of Chartered Accountants in England and Wales, we uphold and maintain the institute’s high standards of ethical and professional conduct. All our team receive regular training to maintain and develop their professional skills and ensure our advice to clients is fully compliant. We are also authorised and regulated by the Financial Services Authority (FSA) for investment business, which means that the advice we give must meet the standards required by the FSA. The nature of our work gives us access to clients’ sensitive and confidential information. We treat this data with integrity and offer a secure document exchange service via this website, which means that we and our clients can share and receive information quickly, easily and safely. The way we hold and use information we obtain about our clients is also fully compliant with the Data Protection Act. We welcome feedback on our services and have a complaints procedure in place to deal with any issues you are unhappy with. Community issues As a business deeply rooted in the Gloucestershire community, we believe in contributing to the development of the community in which we work. We do this in various ways, which include fundraising for good causes as a firm and supporting charity activities by members of our staff. In 2008, for example, we entered a Randall & Payne team in the Dragon Boat Regatta at Gloucester Docks in aid of children’s cancer charity CLIC Sargent. We are also involved in educational initiatives. We have an active programme of award sponsorship in local schools, to celebrate pupils’ enterprise and achievement, and have collaborated with the University of Gloucester to sponsor awards designed to encourage students’ entrepreneurial skills. We are also members of Gloucester ProHelp, part of the national network ProHelp, which supports local community and voluntary organisations by offering free professional advice and support. Environmental issues As a business, we deliver IT solutions that help our clients to work more effectively and efficiently. These also have the benefit of reducing the amount of paper they use. Our own waste paper is securely stored and then shredded, on a monthly basis. This shredded material forms part of 520,000 tons of paper recycled by our shredding service provider each year, helping to save around 9.4 million trees annually. To find out more about how we can help you, or to arrange a free initial meeting, please contact us.
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Randall & Payne is a brand name of Randall & Payne LLP. Registered in England & Wales number: OC345710.Rodborough Court, Stroud, Gloucestershire GL5 3LR.
Unless otherwise indicated we use the word partner to refer to a member of the LLP. Registered to carry on audit work and regulated for a range of investment business activities by the Institute of Chartered Accountants in England and Wales. A member of the ICAEW Practice Assurance Scheme.