Testimonials | Randall & Payne

Working with Randall & Payne has been a breath of fresh air.

They have taken care of all the ‘less exciting’ yet immensely important parts of running a business, making sure all the accounting boxes are ticked and highlighting opportunities that may have otherwise been missed. Shaun is great to work with. Whilst incredibly professional and thorough, he still has a sense of humour which makes meetings a pleasure instead of a chore.

The support we have received Shaun and the rest of the team has allowed us to focus on our real strengths… riding bikes, (falling off bikes), making great films and sharing our passion for ebike adventures.

Dan Radford, Head Honcho

I found the Bootcamp really useful and very well lead by Will. It was a great session and I highly recommend it for business owners.

It was reassuring to hear from a mix of other business owners, some with larger businesses and some with smaller, but all facing or having dealt with similar issues to me. The content was thought provoking and sparked a number of ideas for me to take away.

Alan Ible, MD

Very responsive and thoroughly recommended.

James Geary has assisted me with planning a number of corporate restructures both for my business and for a few of my clients. He has the ability to consider the goals of all concerned to come up with a solution which not only works for everyone, but maintains tax efficiency and has always managed to secure the necessary advance clearance from HMRC without any hiccups. Very responsive and thoroughly recommended.

James England, Director

I have engaged Randall & Payne on several occasions to assist with reports in connection with litigation.

On each occasion I have been pleased with the clarity provided by their reports and valued their prompt attention. Their approach is to simplify complex issues to help non accountants and The Court to understand and reach informed decisions. I recommend them very highly.

Margaret Young, Solicitor

It’s the first time we have met Ethan and I was impressed by his professionalism, as well as being such a nice guy!

Ethan King came to visit us to get some queries answered regarding our accounts and speed up the process. It’s good for us to meet the staff who are assisting with the production of our accounts and he enjoyed getting out of the office and getting more of a feel for what we do.

Jamie Underwood, Director

Working with Randall & Payne over the last 2 years has brought a significant amount of extra income in return for a comparatively small amount of work on our part.

The team helped select case studies to best illustrate the research and development elements of what we do and assisted at every stage of making a submission. I can’t recommend them enough.

Kyron Venn, Company Director

Once in a while people go above and beyond and we often don’t take enough time to call it out when it happens.

I’d like to say a big thank you to Shaun Pegler and the team at Randall & Payne for always being there and for the invaluable support they give to me and the Applied Change team. They regularly go above and beyond and recently have delivered quickest turn round in year-end accounts so far, including an R&D tax credit. In my case, they haven’t just talked about clients’ success they have actually delivered it, time and time again and in all areas of finance, from tax to payroll to year-end and now book-keeping too. Thank you all and looking forward to continuing to raise the bar together!

Mark Vincent, Director

As someone that is always keen to improve, I knew after 30 minutes that Will Abbott was going to be of great assistance to me.

Will has played a pivotal role in growing our business and the advice has been invaluable. Having someone who is not emotionally invested in my business, with a strong business, finance and coaching background, has allowed me to confidently explore new ideas. Working with Will has been one of the best decisions I have made and I look forward to continuing this relationship in the years ahead.

Alan Ible, MD

The perception that working with larger accountants would be expensive and lacking in personal service could not be further from the truth.

Payroll, and getting it right for our employees is hugely important to us and Randall & Payne’s sleek processes and refreshing professionalism made this happen effortlessly. From the ease of uploading data into the portal to Naomi taking that extra care to call rather than emailing queries, has quickly built up the trust and confidence that we have made the right choice. Also, being all encompassing we can talk to a specialist for the right advice when needed and their repeated professionalism affirms Randall & Payne’s commitment to excellent client service.

Natalie Little, Commercial Director

We would recommend Randall & Payne, and especially James for his knowledge and professionalism and the ease of working with them.

We instructed James Geary at Randall & Payne to redistribute some shares for our small business after finding him through one of his blog posts. Not only did he advise us on what we needed in a clear and simple way, he answered all our questions quickly and in a friendly, non-condescending way. The price was very reasonable for the service we received. James went above and beyond, and even liaised with our accountant on our behalf. We would recommend Randall & Payne, and especially James for his knowledge and professionalism, and the ease of working with them.

Rico & Imogen, Owners, House of Concrete

Gina has made the whole process for us as easy and simple as possible, leaving us to get on with what we do!

Gina has restored our faith in accountants! After being let down by our previous accountant, Gina and the team at Randall & Payne were left to pick up the pieces and sort out the mess! Gina has made the whole process for us as easy and simple as possible, leaving us to get on with what we do! The outcome has been peace of mind knowing we’re not going to get any unexpected ‘brown envelopes from HMRC’, but also our company and everything tax related is setup correctly and any questions we have get promptly answered. I would highly recommend working with Randall & Payne.

Alex Durston

We now have a clear way forward and are looking forward to working with Will"

Given the huge uncertainty around Covid, we wanted to stay ahead of the game and contacted Will after a recommendation. We needed to explore multiple possible scenarios to help determine our strategies. Will and his team responded quickly, talked to us in a way we could understand and helped us identify the key risks and variables. We now have a clear way forward and are looking forward to working with Will as he helps us implement efficiencies in our business to ensure we beat our targets.

Mark Williams, MD

I came away with a much better understanding of the way forward"

It was brilliant going through the forecasts with you yesterday. You made things simple to follow and discussing the 3-4 key areas without getting bogged down in detail was really helpful. I came away with a much better understanding of the way forward and a clear idea of where we need to focus in order to beat the forecasts. Thank you so much!

Laura Roberts, Finance Directi

To anyone concerned about the future, I recommend Will and his approach very highly."

Since being introduced to Will a couple of years ago, we have worked together on all aspects of our business. As a direct result of this work, whilst Covid-19 is presenting challenges, we are facing these from a position of strength and feel very positive about the future. By chatting to Will on regular video calls or recording actions and plans using the online coaching portal, we get help when we need it and we stay focused on and accountable for doing what needs to be done. To anyone concerned about the future, I recommend Will and his approach very highly.

Rob Cole, Managing Director

A big thanks to Will and the team"

Randall & Payne produced cashflow forecasts based on our accounts and projected income that were used by the bank to approve a business loan. This will enable us to add to our portfolio of properties within the company and expand the services we can offer. A big thanks to Will and the team.

Dr Liam Gilby, Chief Financial Officer

A huge thank you to Will Abbott on behalf of us both for his incredible diligence, advice and support"

We just want to say a huge thank you to Will Abbott on behalf of us both for his incredible diligence, advice and support over the last 10 years or so. Will provided excellent advice in a friendly way, that steered us through some pretty tricky situations over the years, which I’m sure he will recall. And we had some fun along the way!

Bridgette & Martyn Smith

Great communication and we had every confidence in their team"

The relationship we built with Randall & Payne was fantastic. They offered a very personal and professional service, with great communication and we had every confidence in their team. This resulted in a successful sale of the business.

Jamie Darch

Would have no hesitation in recommending Gina and the team at Randall & Payne to any business."

What a great service Gina has provided Vindex Systems. Not only did we have to do less of the work ourselves but also she managed to increase our return eight-fold versus the previous company that we used. I would have no hesitation in recommending Gina and the team at Randall & Payne to any business.

Clive Talbot

We would be pleased to recommend the Audit & Assurance team at Randall & Payne"

We were impressed at the exceptionally high quality and expert approach from Randall & Payne, which enabled them to complete a significantly complex audit with great professionalism and pace. Our structure is very challenging with a number of different stakeholders involved, but the team dealt with all the issues with impressive professionalism, patience and efficiency throughout. We would be pleased to recommend the Audit & Assurance team at Randall & Payne.

Marcus Ralphs, CEO

And their involvement allowed us to achieve a much better deal than we had originally anticipated"

Ollie and his team gave us excellent advice throughout our company sale process, and their involvement allowed us to achieve a much better deal than we had originally anticipated. They were always very approachable and didn’t just approach the deal from a financial perspective – we felt as though they prepared us for the lifestyle changes that lay ahead of us.

Dave Bater

As we look to the future, we are happy in the knowledge that Randall & Payne will be working with us"

Randall & Payne have been our accountants, auditors and financial advisors for well over 25 years and continue to be a trusted partner. They act quickly and efficiently, covering all aspects of the fiscal side of our business, including administering our payroll, looking after our tax affairs, year-end accounting and financial planning. As we look to the future, we are happy in the knowledge that Randall & Payne will be working with us to face the challenges ahead.

Andrew Growcoot

We had 100% commitment from Ollie and his team"

Having the knowledge and professionalism of Randall & Payne at the very beginning of the negotiations was imperative to WHC. Ollie took control engaging with all the legal, financial and accountancy experts on our behalf. We had 100% commitment from Ollie and his team, all questions were dealt with immediately and efficiently, even outside of working hours. Randall & Payne have a brilliant, forward thinking approach that suits the WHC ethos.

James Clutterbuck, Managing Director

They helped enormously and made the entire process manageable"

We recently worked with Randall & Payne on our first R&D claim. Quite early on they realised that trying to run a business and find time to deal with the claim was very difficult for us. They helped enormously and made the entire process manageable for us and with a very successful outcome. We look forward to working with them again this year

Clare Gulley

Was delighted with the service as well as the lovely refund"

I wasn’t aware of R&D before engaging with the firm and they guided me through the process brilliantly, extracting the right information and presenting it in a way that was successful. Nothing was too much trouble, even jumping on a screen share with my current Accountant to do things I don’t need to understand! Was delighted with the service as well as the lovely refund we received, and will happily (and frequently do!) recommend them to anyone!

Chris Nyland

Cash flow boost to the business worth in excess of £200,000"

We were alerted to R&D Tax Relief by Randall & Payne. We were not previously aware that it could apply to the bespoke fire and security solutions we provide to our customers, but James Geary picked up on it and completed two years of claims working to a very tight deadline, which have now been accepted by HMRC and provided a cash flow boost to the business worth in excess of £200,000. With the prospect of continuing annual claims we are delighted with this result and would recommend any business developing its own products, software or bespoke solutions to speak to Randall & Payne to see if they can also benefit from the regime.

Jason Buttle, Managing Director

The firm is excellent across the spectrum"

I have been a client of Randall & Payne’s for many years now, both for personal and company accounting services, and I cannot fault them. The firm is excellent across the spectrum, from business leadership coaching and financial planning to practical tax advice. I feel I know the advisers personally now and am always met with the same level of professionalism and friendliness. Even when I feel I may be asking very ‘simple’ questions, they still make me feel valued.

Bridgette Smith

Both James and Gina are really helpful and will guide you to a worthwhile conclusion"

We engaged Randall & Payne to assist us with our R&D claims. Both James and Gina are really helpful and will guide you to a worthwhile conclusion. You think you’re just doing your job but they see it in a different light and I would strongly advise businesses to look into it. Gina was excellent, I was so busy at the time so she found the best way to work with me and I was really impressed, she has such a professional manner, she’s wonderful.

Claire Maddox

The advice and support we have received has been first class"

Randall & Payne LLP has provided audit and accountancy services to us for more than 12 years, and I would not hesitate in recommending the firm to others. The partners and staff are professionals to their fingertips, and the advice and support we have received has been first class. They have an interest in, and a commitment to, our organisation that is genuine and we see them, really, as a part of our team.

Paul N. Rossi

Provided the school and governing body with appropriate support and advice"

Randall & Payne have been the school’s auditors since the school converted to an academy in August 2011. I have been working with Randall & Payne since 2014 and they have always been very helpful, supportive and have provided the school and governing body with appropriate support and advice at a time when schools’ budgets are facing constant pressures. The team have also ensured that when the auditors are in school they “disrupt” the workings of the school in a minimal way and work in partnership with our staff.

Sarah Gardiner

They listened, understood our frustrations with our existing systems and proposed a solution"

I have been extremely impressed with the smooth transition over to Xero and all of its capabilities. The assistance we received from Randall & Payne was instrumental in achieving a more joined up accounting function. They listened, understood our frustrations with our existing systems and proposed a solution. Randall & Payne have worked with my team and I to continue to streamline our processes.

Tricia Hay, Owner Director

They’ve worked extremely efficiently and diligently in filing our accounts, supporting the transition we’ve made"

Over the past three years, we’ve built a very strong relationship with Randall & Payne and they’ve worked extremely efficiently and diligently in filing our accounts, supporting the transition we’ve made from a small to well-established business. They have also been instrumental in educating our business on R&D tax credits, their attention to detail and guidance through this process has resulted in consistent successful outcomes.

Nick Woodrow

With the team at Randall & Payne behind us, we can get on with doing what we do best – running our business"

Officeworx Ltd have been using the services of Randall & Payne for 25 years. In this time, they have supported us with everything from our standard year-end accountancy through to business advice, consultancy, acquisitions and mergers. They have experts for every requirement and offer a wide range of services. With the team at Randall & Payne behind us, we can get on with doing what we do best – running our business.

Paul Berry

It was really great to learn techniques which were quick to apply in the workplace."

Coming from a long established, family business I found the EPIC Business Leaders Group really refreshing. I benefited greatly from both the interaction with other business leaders, finding I was not alone in many of my challenges, as well as from the presentations and sessions on strategic thinking, planning and goal setting. It was really great to learn techniques which were quick to apply in the workplace. My confidence in leading at work and improved strategic thinking have led to a number of changes for the better.

Sally Green, Managing Director

Every company, when it reaches a certain size or age, needs clear reflection and guidance"

Every company, when it reaches a certain size or age, needs clear reflection and guidance on what it offers and how it can plan for future growth from a detached external source. Will Abbott has provided that important source of management direction and expertise for three years in a way that a ‘non-exec’ director would add value.

Ian Heather

The Partners and team at Randall & Payne simply gave us what we needed to turn our plans into reality"

The Partners and team at Randall & Payne simply gave us what we needed to turn our plans into reality. We are excited about the future and are already working with them on the next three-year plan.