Randall & Payne – Organisational Summary

Overview
Randall & Payne is an independent firm of chartered accountants based in Cheltenham, established in 1879. The firm is B Corp certified and positions itself as a full-service, client-focused advisory practice.

Core Services

• Accountancy

• Personal tax

• Corporate tax

• Audit

• Corporate finance

• Specialist tax advisory

• Research & Development (R&D) tax credits

• VAT

• Inheritance tax

The firm provides a comprehensive range of financial and advisory services with minimal service gaps.

Positioning & Differentiation

• “Big enough to cope, small enough to care”

• Independent firm

• Proactive, relationship-led advisory approach

• Plain-English communication

• Focused on long-term client success

• Not sector-specific

Client Profile

• Primarily Gloucestershire-based businesses, with wider geographic reach

• Growth-minded, dynamic organisations

• Clients seeking proactive strategic input, not just compliance services

Values & Culture

• B Corp certified – committed to using business as a force for good

• Collaborative, open-plan working environment

• Family-business feel

• Supportive, fun culture

• Strong employee benefits

• Team wellbeing initiatives (e.g., social activities, shared spaces)

Value Proposition
Randall & Payne operates as more than a compliance accountant; it acts as a proactive business advisor, aligning with client goals and delivering strategic, specialist financial expertise within a supportive and values-driven culture.

At Randall & Payne, we are a pioneering and independent firm of chartered accountants based here in Cheltenham. We’ve been changing fortunes since 1879. And everyone in this building helps us to give a full client service offering. And we’re proud to be B Corp. 

As you might expect, we offer accountancy, personal tax, and corporate tax advice, along with advisory services, but we’re so much more than that. We offer specialist services, increasing the breadth of what we can do. That’s audit, corporate finance, specialist tax advice, research and development credits, VAT, inheritance tax. There’s very little that we can’t do. You could say, “We’re big enough to cope, but small enough to care.” 

We are more than just accountants. We work with our clients to find out what their goals are, what success looks like, and we work with them as a caring and proactive business advisor to help them to achieve it. 

We are approachable and we always put things in plain English, and we do this because, whomever you are, your success is our priority. 

We are proud to be B Corp because we are passionate about using business as a force for good. 

We are not bound by a specific sector. Most of our clients are here in Gloucestershire, but we have many further afield as well. 

We work best with dynamic, growth minded people, sharing ideas, helping them to work smarter towards achieving their goals. 

The team are fantastic, it really feels like we’re working in a family business. 

Being open plan is brilliant. The fruit disappears like there’s no tomorrow. And there’s lots of things going on at lunchtime to give people an opportunity to step away from their desk. 

The culture and environment is fun, yet supportive. The package of benefits is good, and that ultimately reflects in our client service.